Towards the end of 2020, the UK and European Union signed a Brexit Trade Agreement that came into effect at the start of January 2021. As a company proudly based in Europe with legal entities in both Portugal and Germany, we are pleased to inform our customers that services will continue with little to no changes.
Europe now accounts for half of our transactions and, following this deal, we expect this to become a majority. We are, as ever, fully committed to providing the same level of service to all our customers, whether based in the UK or the EU.
Customers based in the EU will now be charged VAT on their purchase once it arrives in their country of residence, instead of paying VAT at checkout as was the case before Brexit. Local VAT rates will apply and there may be some import duties depending on the item you purchased. In the rare event that you are charged import duties, 77 Diamonds commits to refunding these duties in full.
Please contact our customer services if you are unsure whether your selected item is duty free. You can also contact your local customs office for further information on VAT and import duty rates.
Please note, the above does not apply to customers based in Germany, Denmark, Switzerland and Sweden, who will continue to have VAT added at checkout. Furthermore, customers based outside the EU will pay both VAT and duties on their purchase, these are non-refundable.