Question 1

How much should you spend on an engagement ring?

Accepted Answer

An engagement ring is personal to the couple whose love it symbolises. For that reason alone, it’s impossible to associate it with one cost. You may have heard that an engagement ring should cost a certain percentage of your salary, but we believe the figure is determined by three important factors: Your budget Your partner’s expectations The meaning of the ring The right amount is different for everyone. The perfect balance is finding a ring which you can afford and which you know your partner will cherish.

Question 2

Can you clean an engagement ring?

Accepted Answer

Yes, you can. You wear your engagement ring every day, so it’s only natural it will need to be looked after. Cleaning it regularly ensures its radiance remains for years to come. Our team recommends cleaning your engagement ring approximately every two weeks. If you carry out a lot of household tasks, do activities outdoors, or handle a lot of products day-to-day, you’ll need to clean your ring more often to prevent the build-up of residue. How to clean your engagement ring: Fill a small bowl with warm water and a little soap. Some gentle dishwashing soap is ideal. Place your ring in the bowl and leave it to soak for 15 minutes. This will loosen any residue build-up. Ensure your sink drain is covered, then rinse your ring under some warm water. Use a soft, clean toothbrush to remove any remaining dirt. We recommend using this toothbrush solely for cleaning jewellery. Use a lint-free cotton cloth to dry your ring. Let it air dry for up to half an hour before you wear it again. Avoid using paper towels or harsh chemicals, such as bleach and commercial jewellery cleaners, which can damage the ring.   Avoid using paper towels or harsh chemicals, such as bleach and commercial jewellery cleaners, which can damage the ring. If you bought your ring from us, you can visit us for a free ultrasonic cleaning service. We recommend doing this once or twice a year.

Question 3

How do I find out the right engagement ring size for my partner?

Accepted Answer

The best option is to have their size measured at one of our showrooms in London, Manchester, Berlin or Frankfurt. Our team of professional jewellers will have you test a series of different ring sizes to find the most accurate measurement. However, we understand not everyone is able to visit us. You may need to discreetly ask friends and family, or borrow an existing ring to measure, if they wear jewellery on their ring fingers. Contact our customer services to request a free finger sizer, which we will send by post. You can also follow our ring sizing guide for more in-depth advice.

Question 4

Do you sell engagement rings for men?

Accepted Answer

Yes, we do. Our men’s engagement rings are handcrafted and set with a tasteful brilliant diamond, or multiple diamonds for subtle sophistication. Select your setting, metal and diamond or gemstone to create an engagement ring that acts as a fitting symbol of your love.

Question 5

Can you help me choose an engagement ring?

Accepted Answer

Our advisors can offer you personalised, professional advice when choosing an engagement ring. Whether you plan to surprise your partner or would prefer to make the decision together, we can help. Book an appointment at one of our showrooms, or book an online consultation, where you’ll receive the same level of guidance over the phone.

Platinum Heart Engagement Rings